• Casual Letting Service

    Advertising the property: We will publicise the property and correspond with potential tenants during this period. The Trade Me listing fee in included in our fee. Tenant viewing: We will arrange a viewing and show prospective tenants around the property Interview potential tenants: We will interview the prospective tenants, assessing their suitability through specific…

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  • Rental Appraisal

    We will visit your property and advise on current market rental value.

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  • Bond Lodgement

    We complete the bond lodgement form, collect four weeks rent as bond on each property and lodge it with the Tenancy Services Bond Centre as required by law.

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  • Property Condition Report

    A full report is compiled prior to tenants moving in. This includes a full complement of photographs as well as a detailed written report, which records the actual condition of a property at the commencement of a tenancy. The tenants are required to sign this report.

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  • Rent Collection and Monitoring

    All agreements are set up with automatic rent payments to ourselves. Our Property Management software enables us to record rent collection on a daily basis and therefore be aware of any rent arrears should they occur. If a rent payment fails to arrive, the tenant is contacted and a ten-day…

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  • Property Inspections

    Regular property inspections are carried out every three months. Following a routine inspection, you are issued with a report of the up to date condition of the property and any maintenance issues that require attention. If there are any issues the tenant needs to address they are informed of these…

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  • Emergency and Regular Maintenance

    We will deal with all maintenance issues on your behalf. Regular maintenance can include plumbing, electrical work, cleaning, lawn mowing etc. This is generally done with your permission but in the event of an emergency the issue will be dealt with immediately to avoid any unnecessary damage to your property.…

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  • Tenant Disputes and Mediation

    Unfortunately, from time to time disputes with tenants do occur. These disputes can result in mediation or an application to the Tenancy Tribunal. This is another area that we can look after on your behalf. If an eviction is necessary we will deal with this too.

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  • Financial Statements

    Each month a statement of all activity on your account is issued showing all rents collected and any payments made on your behalf. This statement is sent out at the same time as your month end payment.

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Property management in Auckland is all we do
We are 100% focused on property management. We’re here to take care of your property and maximise your returns. We are not involved in any other activities and have one focus -You.

Service is everything
In a time poor world, having a savvy team of property professionals on hand helps you get where you are going, faster. Our customer centric property management team is committed to delivering the very best service to you. For us, excellent service is about offering consistent, valuable knowledge

Communication is key
We understand your property portfolio represents one of your greatest assets. Do you want to be kept in touch with every decision relating to your property, or are you a ‘hands off’ owner who is happy to delegate? We’ll find out what matters to you and keep you up to date. If you need to get in touch, you’ll find we’re just a phone call away. And you’ll get a friendly voice at the end of the phone, not a machine.Life is too short to surround yourself with people not working effectively. Get the best team behind you and phone Kim today.A comprehensive and stress-free property management experience. Oversight of all properties by Kim Dutton-Govorko, Director, Phoenix Property Management.

- Confidentiality, security and integrity assured
- Continuity of service
- Expert recommendations and feedback
- Accurate knowledge of current market trends
- 24-hour response time
- Maximum returns with minimum vacancies
- Financial statements
- Discounted rates with registered and licensed trade services
- Compliance with the Residential Tenancies Act 1986
- Phoenix Property Management has Public Liability and Professional Indemnity Insurance